Heart of the Matter Consulting
Mark Norman
Mark is a respected and sought after consultant. Time and experience have proven his value to countless individuals and teams in search of effectiveness and balance.
He currently devotes hi
s efforts to the development of
individual and corporate leadership, helping leaders and teams rise above the
issues that impede creativity and growth. He focuses on helping leaders develop
an appreciative mindset that allows them to notice what is valuable and working
in their organizations and build capacity by tapping into the root cause of
success.
Mark has led major organizational change initiatives in the educational sector, increased empowerment and built effective teams in the pulp and paper industry, contributed to rolling out learning and career resilience processes in the automotive industry. His passion, in all of these areas, is the development of leadership that inspires individuals and teams to take ownership of their contributions to organizations.
He has acted as a coach to senior civil servants involved in the Accelerated Executive Development Program of the School for Public Service in Ottawa, coached culture change initiatives in a variety of organizations and continues to teach as an adjunct professor in the Executive Development Program of the Schulich School of Business at York University and with the Loyalist Knowledge and Training Centre of Loyalist College.
Mark has worked with thousands of people, from assembly lines to boardrooms. He is just as comfortable and effective working with front line workers as he is coaching executives. His mastery of English and French benefits his clients by providing fully bilingual services across Canada and in the U.S.
Mark is valued in the training environment for his inclusiveness, his ability to challenge thinking, his sense of humour and the consistent creation of safe learning environments.
Dr. Dalton Kehoe
Dalton has been helping individuals and organizations throughout North America strive for excellence for over forty years. As an organizational development practitioner, trainer and motivational speaker, Dalton inspires others with the passionate energy he brings to his mission in life: revitalizing organizational and personal relationships. Whether it’s a keynote speech for
1200 or an
inter-active seminar for 20, his presentation and seminars on life-giving
leadership, self-managed communication, creative thinking, problem solving, and
on the building of powerful work teams are thought-provoking, dynamic and
entertaining.
Dalton, Senior Scholar of Communications, in the Communication Studies Department of York University, is also one of the most highly-rated seminar leaders in the Executive Development Division of the Schulich School of Business, and has been recognized as one of the top teachers at both York, and also in the province of Ontario.
Dalton’s goal is to help organizations respond to current waves of change with a system of values, modes of leadership and forms of collaboration that stimulate organizational excellence. Dalton inspires people to attain and sustain personal excellence by appreciating the leadership that comes from within, and which is anchored in two unchanging values: the management of self and the appreciation of others.
Birgit Langwisch
Birgit combines her knowledge of human communication and her experience in mediation and facilitation, with her passion for bringing "the best of ourselves" into interpersonal interactions, even difficult ones involving disagreement, miscommunication and intense emotions.
With a teaching background in English Language and Literature, and trained as a mediator, facilitator and workshop leader, she brings a wealth of both theoretical knowledge and practical experience to her work. Her clients value her terrific sense of humour, her commitment to collaborative learning and her deep appreciation for the variety of their perspectives and experiences. Workshop participants often comment on her ability to facilitate challenging situations with empathy and calm.
Birgit's contribution to Heart of the Matter includes, helping groups manage all kinds of change "appreciatively", coaching problem-solving teams and work groups, mediating conflict and delivering workshops focused on: self-managed communication, facilitation techniques for leading teams, using mediation and negotiation techniques, self-management & conflict resolution and appreciative leadership.
In her spare time, she indulges a passion for singing, gardening and spending time with her family.
Sandra Norman
Since the start of her career she has sought to help individuals flourish in life and work. Sandra has gained a reputation as an excellent instructor and coach.
Our Partners
Clearview Consulting and Counseling
Gary MacDonald
Gary ha
s given leadership at the executive level the Local, Provincial,
National and International Level with Youth Unlimited / YFC for 35+
years. He is known for his ability to inspire & motivate clients and
organization in achieving excellence personally and professionally.
A gifted facilitator who has extensive experience in developing communication competency skills with individuals and groups. Clients have included the Federal Government, Municipal Level Leadership, Private Business and Non-Profit Leadership. Currently he is a facilitator for the Loyalist College Training & Knowledge Centre and partner with Heart of the Matter Consulting along with his responsibilities at the Canadian National Office of Youth Unlimited/YFC.
BRE - Tyndale University
Email
Denise MacDonald
Founder and Director and Primary Therapist of Clearview Counselling. She is a Registered Marriage & Family Therapist & Clinical Member of the A.A.M.F.T. (American Association of Marriage & Family Therapy)
Clearview Counselling is a Professional Counselling service that seeks to help individuals, couples and families develop and maintain healthy relationships and navigate the challenges and difficulties of life. Providing service to the community for over 12 years.
Denise is also an experienced and sought after group facilitator / trainer. Corporate clients in government, social service sector, education and business seek her professional expertise in topics around wellness, bullying, abuse and personal fulfillment in the workplace.
B.A., B.R.E., M.Div. Tyndale University / Waterloo University
Email
Counselling Link
Mark is a respected and sought after consultant. Time and experience have proven his value to countless individuals and teams in search of effectiveness and balance.
He currently devotes hi
s efforts to the development of
individual and corporate leadership, helping leaders and teams rise above the
issues that impede creativity and growth. He focuses on helping leaders develop
an appreciative mindset that allows them to notice what is valuable and working
in their organizations and build capacity by tapping into the root cause of
success.Mark has led major organizational change initiatives in the educational sector, increased empowerment and built effective teams in the pulp and paper industry, contributed to rolling out learning and career resilience processes in the automotive industry. His passion, in all of these areas, is the development of leadership that inspires individuals and teams to take ownership of their contributions to organizations.
He has acted as a coach to senior civil servants involved in the Accelerated Executive Development Program of the School for Public Service in Ottawa, coached culture change initiatives in a variety of organizations and continues to teach as an adjunct professor in the Executive Development Program of the Schulich School of Business at York University and with the Loyalist Knowledge and Training Centre of Loyalist College.
Mark has worked with thousands of people, from assembly lines to boardrooms. He is just as comfortable and effective working with front line workers as he is coaching executives. His mastery of English and French benefits his clients by providing fully bilingual services across Canada and in the U.S.
Mark is valued in the training environment for his inclusiveness, his ability to challenge thinking, his sense of humour and the consistent creation of safe learning environments.
Dr. Dalton Kehoe
Dalton has been helping individuals and organizations throughout North America strive for excellence for over forty years. As an organizational development practitioner, trainer and motivational speaker, Dalton inspires others with the passionate energy he brings to his mission in life: revitalizing organizational and personal relationships. Whether it’s a keynote speech for
1200 or an
inter-active seminar for 20, his presentation and seminars on life-giving
leadership, self-managed communication, creative thinking, problem solving, and
on the building of powerful work teams are thought-provoking, dynamic and
entertaining.Dalton, Senior Scholar of Communications, in the Communication Studies Department of York University, is also one of the most highly-rated seminar leaders in the Executive Development Division of the Schulich School of Business, and has been recognized as one of the top teachers at both York, and also in the province of Ontario.
Dalton’s goal is to help organizations respond to current waves of change with a system of values, modes of leadership and forms of collaboration that stimulate organizational excellence. Dalton inspires people to attain and sustain personal excellence by appreciating the leadership that comes from within, and which is anchored in two unchanging values: the management of self and the appreciation of others.
Birgit Langwisch
Birgit combines her knowledge of human communication and her experience in mediation and facilitation, with her passion for bringing "the best of ourselves" into interpersonal interactions, even difficult ones involving disagreement, miscommunication and intense emotions.
With a teaching background in English Language and Literature, and trained as a mediator, facilitator and workshop leader, she brings a wealth of both theoretical knowledge and practical experience to her work. Her clients value her terrific sense of humour, her commitment to collaborative learning and her deep appreciation for the variety of their perspectives and experiences. Workshop participants often comment on her ability to facilitate challenging situations with empathy and calm.
Birgit's contribution to Heart of the Matter includes, helping groups manage all kinds of change "appreciatively", coaching problem-solving teams and work groups, mediating conflict and delivering workshops focused on: self-managed communication, facilitation techniques for leading teams, using mediation and negotiation techniques, self-management & conflict resolution and appreciative leadership.
In her spare time, she indulges a passion for singing, gardening and spending time with her family.
Sandra Norman
Since the start of her career she has sought to help individuals flourish in life and work. Sandra has gained a reputation as an excellent instructor and coach.
Sandra is presently
investing in people individually and corporately to assist them in developing the skills and character of effective leaders. She is known as a consulting professional who puts people at ease while challenging them to gain new ground. 
She works with individuals and groups in a broad spectrum of organizations
navigating their way through major change and upheaval. From the challenges in office dynamics in the corporate setting, to coaching individuals in their
career development; from strategic planning and vision casting in the public service, to personality diversity training in manufacturing, to managerial leadership effectiveness coaching, Sandra works with the client to develop
and maintain the true north of the appreciative mindset, progressing from a place of recognition of the best of what is.
Sandra guides her clients to identify sources
of vitality, build on past successes, leadership strengths,, and fundamental values in order to remain strong, resourceful and adaptable in today's volatile workplace..
Sandra is appreciated for her insight, and her ability to challenge constructively in an atmosphere of acceptance and celebration of differences.
Our Partners
Clearview Consulting and Counseling
Gary MacDonald
Gary ha
s given leadership at the executive level the Local, Provincial,
National and International Level with Youth Unlimited / YFC for 35+
years. He is known for his ability to inspire & motivate clients and
organization in achieving excellence personally and professionally.A gifted facilitator who has extensive experience in developing communication competency skills with individuals and groups. Clients have included the Federal Government, Municipal Level Leadership, Private Business and Non-Profit Leadership. Currently he is a facilitator for the Loyalist College Training & Knowledge Centre and partner with Heart of the Matter Consulting along with his responsibilities at the Canadian National Office of Youth Unlimited/YFC.
BRE - Tyndale University
Denise MacDonald
Founder and Director and Primary Therapist of Clearview Counselling. She is a Registered Marriage & Family Therapist & Clinical Member of the A.A.M.F.T. (American Association of Marriage & Family Therapy)
Clearview Counselling is a Professional Counselling service that seeks to help individuals, couples and families develop and maintain healthy relationships and navigate the challenges and difficulties of life. Providing service to the community for over 12 years.
Denise is also an experienced and sought after group facilitator / trainer. Corporate clients in government, social service sector, education and business seek her professional expertise in topics around wellness, bullying, abuse and personal fulfillment in the workplace.
B.A., B.R.E., M.Div. Tyndale University / Waterloo University
Counselling Link