Consulting Through an Appreciative Approach
Heart of the Matter has a particular focus and commitment to 'inquiry' and
'engagement' when it comes to developing leaders and building organizational
cultures that support wellness, emotional intelligence and overall success.
Appreciative leaders focus on 'the best' in people and in organizations, while
striving to increase the value of both. In doing so, they look for and discover
the root causes of success (rather than of failure) - those valuable
contributions that bring life, energy and possibility to their organizations.
Using that knowledge, they engage people in creating clear and compelling
images of the future based on the historical and current strengths already
present in individuals, teams, departments and whole organizational systems.
Key questions appreciative leaders ask include, "What is the best of our
experience as an organization?" "Who and how are we when we're at our
best as employees?" "How can we bring even more of 'our best' to the
As consultants, our commitment is to a partnership with our clients that
supports discovering and developing such an appreciative mindset, as well as
providing tools, processes and guidance to help leaders and their organizations
become the best they can imagine.
We walk with our clients to discover, develop
and deliver the best in their people, the clearest envisioning of the future
they most desire and the strategic processes that support making that vision a